Publication of photographs of home loan borrowers in SARFAESI
notices: Are we doing the right thing?
The title puts a question, and it is easy to imagine a
counter question too – is the borrower defaulting on the bank’s money is doing
the right thing? This article examines the wrong involved in defaulting on loan
commitments, but puts a bigger question
before the society : are we rightly reacting to the borrower’s default? The
article is particularly focused on home loans.
Before we get into the question – let us be aware of what is
happening around us. The SARFAESI Act was enacted in 2002 presumably on the
lines of the article 9 of US Uniform Commercial Code. The Act is, actually,
nowhere even close to that Code. In fact, UCC deals with personal property and
not real estate, and therefore, home loans are not at all covered by US UCC
article 9. The Act was recommended before the Parliament as one which help
reduce the burden of bank NPAs. The picture one got was those so-called
“wilful” defaulters who habitually over-borrow from banks, siphon off money
possibly even before the loan repayment
starts, and enjoy life at the cost of banks. In other words, the objective was
to be stern against promoters of companies that go sick while promoters enjoy
the pink of their own health. Little did the Parliamentarians who passed the
law realise that the law will be used, as it is being done, vehemently to drag
home loan borrowers out of their homes.
No one contends that a borrower should be allowed to go scot
free after having borrowed money from a bank or housing finance company, even
if it was purchase of a residential house. But is a default of a home loan a
case of wilful default that was in the minds of the lawmakers when the SARFAESI
Act was enacted? Is it difficult to envisage that there may be zillion reasons
for which a borrower may be forced to default on loan EMIs? Once again,
financial discipline is important, and it is a settled fact that home borrowers
who are unable to pay their EMIs have to suffer foreclosure at some stage.
There are hundreds of thousands of such
homes under foreclosure action today in the USA, and therefore, no one should
shed tears if borrowers have to face a mortgage foreclosure on account of
default of a home loan.
But then, the SARFAESI Act puts a non-judicial route to
mortgage foreclosures. The way the section is worded, a home borrower will first have to lose the
roof over his head before he can run to his lawyer to take an action in a DRT.
One just needs to take a practical stock of the situation – a person having a
salary income of Rs 30000 pm takes a loan that has an EMI of Rs 10000 per
month. The ratio works perfectly fine since a debt to income ratio of 33% is
one of the best a lender can expect. Also, given that a household can easily
manage living costs within a range of 10-15k per month, there is sufficient
scope for the individual to pay his home loan without default. Now, say, he
loses his job. It obviously will take a few months before he can get a
replacement job, particularly in a market as the present one. So, 3 EMIs
missing, and the bank classifies the loan as an NPA. The bank sends a loan
recall notice, demanding not just 3 EMIs, but the whole of the loan. And in the
meantime, the bank starts adding penal interest, which is much higher than the
loan interest rate.
The issue is, where
does the individual, out of job and facing his own worries in life trying to
find a new job, get the money from, to pay the bank? Not just the EMIs, but the
lethal penal interest rate too. So, as would always happen – debt begets debt.
He would possibly run to a usurious lender, and borrow at excessive interests
to pay the bank off, but sooner or later, will get into a default at both the
places.
Here comes the bank with a SARFSAESI notice – pay off the entire loan, along with penal interest and
all other charges within 60 days, or face repossession.
The tragedy is, the individual can run to no one for rescue.
He would often run with pleading face to the branch manager, but the manager
would say – the matter is out of control now.
Now think of remedies available. Is it unlikely that the borrower
may have questioned the very claim of the bank? Is it unlikely that the bank
might have added wrongful costs or charges which the individual may be
disputing? Thanks to the Supreme Court ruling in Mardia Chemicals, the law
gives the borrower a right of representation, but the right of representation
is a mere lipservice, as the representation goes to the very bank or bank
manager with whom the borrower has an issue. The law does not even require the
borrower’s grievance to be handled by a senior office who can examine the
matter dispassionately. Invariably, if at all the borrower makes a
representation, the answer from the bank is going to be mechanical – turning
down the representation with a stereotyped rebuttal of whatever the borrower
might have said.
So, can the borrower approach his lawyer and seek a
redressal? Unfortunately, as the law seems to say, the borrower must first
allow the bank to take action (read, take away the borrower’ house), and go for redressal before a DRT. DRT action
may stretch for months altogether. To add to the injury, the DRT may also pass
an order for pre-deposit of a large part of the amount demanded by the bank
before the application can proceed. Irony is – if the borrower had the money to
pre-deposit, why would he let the loan default anyways? But law is merciless, regardless,
and concern-less.
Banks are adding insult to the injury by publishing the
borrowers’ photographs in the newspapers. This is simply outrageous. The matter
was discussed in a Madras High Court ruling where the High court affirmed of the practice,
but the issue was mainly on the grounds of borrowers’ privacy rights, bank
secrecy laws, and so on. Our Courts have still not got rid of the mindset that
when a borrower defaults, he is not necessarily defaulting because he is not
wanting to pay, but because he is unable to pay. Also, over the decades of the
way the banking system has worked, courts are simply unable to appreciate the
miseries of retail borrower failing to pay a
consumer loan. Therefore, it is a little surprise that the Hon. Judge in
the Madras High court above said: “If borrowers could find newer and newer
methods to avoid repayment of the loans, the Banks are also entitled to invent
novel methods to recover their dues.” This indicates that the publication of
the photo of the borrower is also a recovery device, whereas, it was not
pointed out before the court that the photo is published only after the
recovery action has been taken.
Repossession action having been taken, the question is – why
would a bank at all want to do a further damage to the borrower by publishing
his photograph too? Surely enough, it is
not the photo of an India’s-most-wanted terrorist to caution the public.
If the idea is to caution other lenders, that is taken care of by CIBIL as the
financial system is anyway entitled to CIBIL’s database. In any case, other
lenders don’t lend by looking at the photo of the borrower. One would
understand if default of a loan was a criminal offence, but first, a loan
default is a civil wrong and not a criminal wrong, second, no one could hold a
person liable of having done a crime other than a criminal court, let alone a
commercial bank, and third, even in
criminal wrongs, for the most heinous crimes, courts do not go all out to publish
photographs.
Irrespective of legality involved in such publication, what
is happening currently is outright wrong. Our brethren who have fallen victims
of bad times and are anyway deprived of the roof over their head are being
further driven into ignominy by putting their photographs in papers. This is so
very cruel, so very inhuman, at least in case of residential mortgage loans.
RBI and NHB should put an end to this practice immediately.